Cue itSound cues for live shows

Privacy Policy

Effective 2 October 2026 · 한국어

No accountWe don't ask for an ID, email address or phone number.

Nothing sent to a serverYour shows and audio never leave the device.

No ads or trackingNo analytics tools, ads or tracking cookies.

Stored on your device onlyDeleting is also up to you.

Cue it (the “app”) helps sound operators build a cue sheet and play audio during a show. The app does not collect personal information. Everything you put into the app is stored only on your device. This policy explains what information the app handles, where it is kept and how it is treated.

1. Information the app handles

The app keeps your show data, audio and device settings only in your device's storage (the browser's IndexedDB/localStorage, or the installed app's device storage). They are not sent to the operator's servers or anywhere else. The only exception is the minimal information needed to check a paid license, described in section 7.

Information	What it is	Where
Show data	Show names, scripts and run sheets, cue settings (order, volume, fades …), notes	On the device
Audio files	Sound files you choose yourself, plus their duration and waveform summary	On the device
Device settings	Edit-lock PIN, registered GO keys (pedal/remote), display settings, language	On the device
License check	The purchase receipt, code and device number described in “7. Paid features and licenses” below	Device + license server

Scripts and run sheets may contain people's names (roles, MCs). These too stay on the device; the app does not read or transmit them separately.

2. Purpose

This information is used only to provide the app's features — editing cue sheets, playback during a show, creating backup files. It is not used for statistics, advertising or marketing.

3. Transfers and third parties

The app does not provide your information to third parties. The only thing sent to the operator's server is the license-check information in section 7.

When you press “Send show” or “Cue sheet PDF” yourself and send the file through a messenger, email, AirDrop or similar, the file goes to the app or service you chose, and that service's policy applies from there. The app keeps no copy of what you sent.

4. Retention and deletion

Data stays on the device until you delete it.
Deleting a show, cue or audio file inside the app removes it from the device immediately (audio is fully removed from the library's “Unused” section).
Clearing the browser's site data or uninstalling the app deletes everything. Back up anything you need first.

5. Device permissions

File picking — only the files you choose when importing audio or scripts are read.
Audio playback — used only to play cues.
No other permissions are used: no microphone, camera, location, contacts or photo library.

6. Cookies, analytics, advertising

The app uses no cookies, analytics tools or advertising identifiers. When you open the web version, the app files are downloaded from the hosting service (Cloudflare Pages), which may keep ordinary access logs (IP address, time of access) for security and operations. Those logs do not contain your show data.

7. Paid features and licenses

Purchases of paid features are processed by the Apple App Store or Google Play billing systems, or, in the web version, by our reseller Paddle.com. The app does not receive or store payment details such as card numbers; it only receives from the store what is needed to confirm the purchase. Team licenses for the web version are arranged directly with the operator by email.

To check a license, the following is sent to and kept on the operator's license server (Cloudflare). It contains no names, contact details or show data.

When	What	Why
When you buy or restore Pro in the Android app	The Google Play purchase receipt (purchase token)	To confirm the purchase with Google and issue a code for your PC and tablet (web version)
When you buy Pro in the web version	Payment is handled by our reseller Paddle.com — your name, email and payment details go to Paddle, not to the operator's server. The operator's server keeps only a one-way hash of the transaction number and the code issued for it	To confirm the payment, issue your code, and withdraw it if the purchase is refunded
When you enter a code in the web version	The code, a random device number generated by that browser, the device type (PC/tablet) and browser name	To count how many devices use one code

This information is not used for any other purpose or given to third parties. Pressing “Release this device” in the web version removes that device number from the server. To have a purchase receipt record deleted, email the contact below (the code issued for that purchase will then stop working).

8. Children

The app collects no personal information from anyone, regardless of age.

9. Changes

If this policy changes, the updated text and its effective date will be posted on this page.

10. Contact

For privacy questions, contact:

Operator	TOMP
Email	[email protected]